Reach & Frequency for Direct Response
As innovators, we are always on the hunt for growth hacks to provide to our clients and the market. Now that it is August and Q4 is less than 6 months away, we bring you an often overlooked product of Facebook - Reach and Frequency.
Background
Typically, when buying media on Facebook, an advertiser is greeted by the following screen.

Marketing objectives is the first step to building cost effective advertising on the platform. It informs the system what type of behavior you want to see from someone interacting with your ad. The conversion objective goes after people who click and buy things online. The traffic objective shows ads to those who just enjoy clicking on ads.
An advertiser can also go around all the knowledge of the algorithm and buy on Reach and Frequency, R+F. Typically, this is considered the domain of branding rather than direct response.
What we want to discuss is a growth hack that originated in 2014 from Facebook's Tel Aviv office for their eCommerce clients - R+F for direct response. It is now leveraged by some of the largest eCommerce companies on the platform and we hope by our readers this holiday season!
A Quick Refresher
As discussed in previous articles, APM or Actions per thousand impressions is an incredibly useful metric. Furthermore, we can compute CPA or ROAS by leveraging this metric.
CPA = CPM/APM
ROAS = (APM*AOV)/CPM
For the purposes of this discussion, it is important to note that lowering CPM has a direct impact on either decreasing the CPA or increasing ROAS.
Another byproduct of these equations is understanding that rates of change matter as well. For example, take CPA. If you decrease CPM by 20% and APM by 10% you will still achieve a lower CPA. (A similar logic applies to increasing ROAS if AOV is held equal in both cases.)
The Why
Now that it is August, you can book Black Friday 2020 R+F blocks. The benefit of locking in R+F blocks early is that Facebook prices these impressions at incredibly cheap price points.
Using a 5% LAL as a guide, Facebook shows a $8.04 CPM for Black Friday week!

This is well below what CPMs will be during the time period as every eCommerce marketer is in the space pushing up market prices. As a general heuristic, you can typically expect R+F to be about 30-40% cheaper than auction during this key time period.
Results will vary; however, checking is quite simple. Choose a specific audience to look at 2020 R+F pricing and compare to your 2019 Q4 pricing.
The How
Now that we understand this can be an effective way to reduce price during a key time period, the execution is the most important part with R+F. This tactic must be leveraged on audiences that are already high performers for your brand. Dynamic Ads for Broad Audiences would be a bad use case here. On the other hand, a Website Custom Audience of abandon carters would already have a high conversion rate where lowering the CPM would drive up either ROAS or decrease CPA.
Choosing the right audience is key to gaining efficiency with this tactic. Essentially, leverage R+F on audiences that you are confident will have consistently high performance rates.
Even better, R+F has no penalty to cancel! So if the campaign begins and performance is not where it is needed, then simply cancel the campaign and focus budget on your other efforts.
Caveat Emptor
With growth hacks it is important to understand several implications. Gaining a drop of 30 - 40% in market pricing is going to take a bit of sweat equity but we believe the juice can be worth the squeeze.
To pull this off, all it takes is proper planning and understanding of the product.
Here is a starter list of several considerations.
- R+F front loads the purchase to ensure it hits the impressions bought for the length of the contract. This is important to note as in the case above, it would not spike impressions on Black Friday but more than likely have its highest impression block on Monday, followed by Tuesday, etc. This is easy to remedy with shorter campaign purchases.
- CTRs, and maybe CVRs depending on the audience, will decline as opposed to the auction. This is expected and is remedied by testing out this strategy on a smaller scale prior to key periods.
- Audiences need to be over 200,000. If you are a large eCommerce company this should be easy to test into. For smaller brands, testing on a 1% LAL which is showing fantastic performance already in auction can be a great place to start
This year has already been volatile and with an election preceding Black Friday, it will probably only become more so. Having part of your advertising budget secured can be a helpful tool to reduce volatility and gain a competitive advantage in your market.
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Thanks to Jamie Fenn for sharing their work on Unsplash.