How Facebook Prints Money

0 min read
August 24, 2020

Performance marketing on social is foundational to Dysrupt. As such, it would be tone-deaf to not speak about the #StopHateForProfit campaign.

Currently, 313 companies are participating in the protest including some of the largest advertisers in the world: Unilever, Verizon, Walgreens, Patagonia, Diageo, etc. (Full list here). It is important to note that as we were finishing our write up Facebook posted an updated response addressing the nine recommendations outlined by the Stop Hate For Profit boycott organizers. It will be interesting to see how the boycotting advertisers respond to the Facebook updates.

If Facebook was a TV network, this type of boycott would work extremely well. Unfortunately for these brands Facebook is not a TV network. Facebook has entirely different economics than a TV network for multiple reasons, but the big two that matter in this discussion are that:

  • Facebook has an extremely large advertiser demand coupled with self-serve ad buying that can be effective for anyone
  • Facebook's auction has no fixed price for an impression and thus rates are dictated by the market

Because of these facts, this boycott by the top advertisers could mean Facebook makes more money - not less.

Huh?

With 8 million active advertisers and $17.74 Billion in revenue in Q1 2020, Facebook has a healthy business and a high level of demand. Furthermore, Facebook's business is driven almost entirely by a self-serve auction that allows the smallest business to compete and consistently win against the largest, most well funded creative agencies and corporations in the world.

This ability for a small business to compete with a large business is driven by an auction that actively subsidizes great ads and penalizes poor ones. This is a core component to Facebook's algorithm - if you make more relevant and engaging content then Facebook will let you win more impressions with lower bids -  or if you make bad content then Facebook will require a higher bid in order to win impressions. It's why we feature a Creative Review each week in our newsletter. For anyone wondering why they aren't hitting daily spend limits, look at your creative & site flow.

And yes while all advertisers are welcome and can compete in the auction, in reality the larger advertisers still have more resources at their disposal.  They have access to the best creative and strategic agencies in the world, platform teams dedicated to their business, and likely an internal team that knows every nuance and hack to extract the most value out of the auction.  And Facebook's auction allows them to pay less for each impression because of this extra work.

Now what happens when that subsidized top tier advertiser leaves the auction?

Stratechery explains one aspect in a recent article, "The news about large CPG companies boycotting Facebook is, from a financial perspective, simply not a big deal. Unilever’s $11.8 million in U.S. ad spend, to take one example, is replaced with the same automated efficiency that Facebook’s timeline ensures you never run out of content. Moreover, while Facebook loses some top-line revenue — in an auction-based system, less demand corresponds to lower prices — the companies that are the most likely to take advantage of those lower prices are those that would not exist without Facebook, like the direct-to-consumer companies trying to steal customers from massive conglomerates like Unilever."

This goes to our first point -- Facebook has relatively unlimited advertiser demand.

Unilever pulling ad spend has no impact on Facebook as the impression share would simply be gobbled up by the next advertiser in-line. There is no upfront or roadblock so Facebook isn't scrambling to fill the inventory space. Essentially all impressions are bid/won dynamically in fractions of a second, every second, of every day.

*And now the bold statement and irony that #StopHateForProfit could actually make Facebook more money.

As we noted above, the impressions won by a top tier advertiser like Unilever mean they are likely paying less than the second-place finisher. The logic goes as follows.

  1. Unilever drops out of the auction
  2. There are 8MM other advertisers available to potentially purchase ads in the auction that Unilever was previously beating with stronger creative/tactics and thus having to bid less
  3. What would have been the second-place finisher in the ad auction will now instead win that impression. They were second because their ads were of lower quality/relevance to the user.
  4. This new winner will thus pay slightly more for that impression than Unilever would have (all else being equal)

Facebook only loses revenue when people stop using the platform. Fewer impressions to sell means less revenue for Facebook. Though we doubt that's going to happen as Facebook saw a 10% increase in MAU due to COVID.  Our bet is that Facebook's next quarterly will once again show record revenue.

--
* Article originally written on July 7th for Issue 30 of Weekly Dysrupt

Thanks to Mirza Babic for sharing their work on Unsplash.

Nate Lorenzen
Founder
Jenner Kearns
Chief Delivery Officer
Jenner Kearns
Chief Delivery Officer
Jenner Kearns
Chief Delivery Officer
Kenneth Shen
Chief Executive Officer
Kenneth Shen
Chief Executive Officer
Kenneth Shen
Chief Executive Officer
Kenneth Shen
Chief Executive Officer
Jenner Kearns
Chief Delivery Officer
Kenneth Shen
Chief Executive Officer
Jenner Kearns
Chief Delivery Officer
Jenner Kearns
Chief Delivery Officer
Jenner Kearns
Chief Delivery Officer
Jenner Kearns
Chief Delivery Officer
Kenneth Shen
Chief Executive Officer
Jenner Kearns
Chief Delivery Officer
Kenneth Shen
Chief Executive Officer
Kenneth Shen
Chief Executive Officer
Isla Bruce
Head of Content
Isla Bruce
Head of Content
Isla Bruce
Head of Content

Read next

User-generated content (UGC) ads are a powerful way to build trust and engage with local audiences. Creating and running localized UGC ads at scale can help businesses connect more personally with their target market. This method leverages real customer experiences and feedback, making the advertising content more relatable and authentic.

Localizing UGC ads involves tailoring the content to fit the cultural and linguistic nuances of specific regions. By doing so, businesses can make their ads more relevant and appealing to local customers. This not only enhances user engagement but also increases the effectiveness of the ad campaigns.

To run these ads at scale, a streamlined process is crucial. Effective tools and strategies are needed to gather, curate, and distribute UGC quickly and efficiently. This ensures that the message remains consistent while still catering to the local tastes and preferences of different customer groups.

Developing a Strategy for Localized UGC Ads

Creating an effective strategy for localized UGC ads requires a clear understanding of how localized advertising works, how to leverage user-generated content, and the best ways to incorporate performance branding principles.

Understanding Localized Advertising

Localized advertising tailors messages to fit the specific needs and preferences of different regions. This involves understanding cultural nuances, local slang, and regional preferences. Marketers need to research and identify what resonates with the target audience in each locality.

  • Cultural Relevance: Ads should reflect local customs and culture.
  • Language: Use the native language or local dialect where possible.
  • Local Trends: Stay updated on regional trends and popular events.

Engaging with local influencers can also boost the credibility and effectiveness of the campaign.

Leveraging User-Generated Content

User-generated content (UGC) involves real users creating content related to a brand. This content can include reviews, photos, videos, and social media posts. UGC is powerful because it’s seen as more authentic and trustworthy.

  • Encourage Participation: Brands should motivate users to share their experiences.
  • Content Curation: Collect and select high-quality UGC to feature in ads.
  • Incentives: Offering rewards or recognition can boost user engagement.

Using UGC in ads helps build trust and shows real experiences with the product or service.

Integrating Performance Branding Principles

Performance branding aims to achieve both short-term results and long-term brand building. For localized UGC ads, combining performance branding can drive immediate action while strengthening brand perception.

This approach ensures that localized UGC ads not only engage users but also contribute to branding goals over time.

Execution and Scaling of Localized UGC Campaigns

To effectively run localized user-generated content (UGC) ads at scale, one must carefully plan the campaign structure, tailor the content for each market, and use the right tech solutions for efficient scaling. The goal is to optimize performance and reach the targeted audience with relatable content.

Creating the Campaign Structure

Success starts with a well-structured campaign. Begin by identifying the target regions and creating specific campaigns for each. Each campaign should have its own set of ads, keywords, and budget allocations.

Organizing ad groups by regional markets helps in tracking performance. For instance, a UGC ad targeting New York will differ from one targeting Miami. This setup allows advertisers to monitor which ads perform best in each market.

Use clear naming conventions for ease of management. For example, naming campaigns with prefixes like US-NY or US-MIA can help keep track of regional differences. This strategy simplifies reporting and optimization for various local markets.

Content Customization and Approval

Localized UGC ads require customized content. Start by collecting content from users within specific regions. This can include images, videos, and testimonials. Authentic, local content resonates more effectively with the audience.

A robust approval process ensures content meets brand guidelines and is culturally appropriate. Using a content management system can streamline approvals by storing, editing, and approving content in one place.

Ensure that all content respects local sensitivities and regulations. For instance, an ad campaign for Paris might include different imagery and language nuances than one for Tokyo. This localization boosts engagement and relevance.

Technological Solutions for Scaling

Technology plays a crucial role in scaling UGC campaigns. Ad management platforms like Meta Ads Manager offer tools for creating, optimizing, and scaling ads efficiently. Automation tools help in adjusting bids, budgets, and placements in real-time.

Utilize analytics tools to measure performance across different regions, adjusting strategies as needed. These tools offer insights into what works best, enabling quicker and better decision-making. Leveraging AI can assist in personalizing content and targeting effectively.

Adopting Dynamic Creative Optimization (DCO) can further enhance ad performance. DCO automates the customization of ads based on user data, making tailored ads at scale possible. This leads to higher engagement and better ROI.

Expanding your reach on Meta takes more than just regular posts. It requires creative thinking and innovative strategies. By exploring diverse audience segments and utilizing Meta’s range of tools, you can tap into incremental audiences that you might have missed before. These strategies can help you connect with new users, enhance engagement, and ultimately grow your presence on the platform.

For instance, leveraging lookalike audiences allows you to find people who are similar to your current followers. This can help you reach those who are likely to be interested in your content but haven't yet discovered your brand. Another effective lever is using video content, which tends to have higher engagement rates compared to images or text posts, thus capturing the attention of potential new followers.

Experimenting with boosted posts and paid ads tailored to different demographics can further broaden your reach. Meta offers detailed targeting options, enabling you to tailor your messages to specific groups. Using these tools smartly ensures that your content gets in front of the right eyes, driving growth and engagement.

Strategies for Expanding Audience Reach on Meta

Reaching new audiences on Meta involves optimizing digital campaigns and diversifying creative content. These strategies boost ad resonance and efficiently target broader or more specific groups.

The Importance of Digital Campaign Optimization

Optimizing digital campaigns ensures that ad spending is efficient. By tweaking variables like audience settings, budgets, and bidding strategies, businesses can better allocate resources.

Meta Advertising Strategies include using tools like A/B testing to compare different ad versions. Campaign Efficiency is improved by continuously monitoring results and making data-driven adjustments.

Broad targeting reaches large numbers of people but may lack precision. Narrow targeting hones in on specific demographics or interests, making ads more relevant to those users.

Creative Diversification: Enhancing Ad Resonance

Diversifying creative content is key to keeping ads fresh and engaging. Different types of visuals, messages, and formats can appeal to various audience segments.

Creative Diversification can involve using videos, carousel ads, and interactive content. This helps in capturing attention and maintaining engagement.

Enhancing Ad Resonance requires regularly updating ad creatives based on performance data. This way, ads stay relevant and appealing, reducing ad fatigue among the audience.

Targeting Mechanisms for Audience Precision

To reach the right audience on Meta, it's crucial to use targeting mechanisms that focus on age, gender, and geography. These tools help advertisers zero in on specific groups, making their ads more effective.

Decoding Age Targeting in Ads

Advertisers can tailor their messages to different age groups. By choosing the age range of their audience, businesses can make sure the content is relevant.

For example, a clothing brand may target teens and young adults with trendy styles, while a retirement community ad might focus on people aged 55 and older.

Benefits of Age Targeting

  • More relevant ads
  • Better engagement
  • Higher conversion rates

Using age targeting ensures the right people see the ads, improving campaign outcomes.

The Role of Gender Focus in Advertising

Gender focus in advertising allows businesses to tailor their messages based on gender. This is especially useful for products with a gender-specific market.

For instance, a makeup brand may direct ads primarily to women, while men's grooming products are aimed at men.

Key Points

  • Customizes ad content
  • Increases appeal
  • Boosts engagement

This targeted approach can lead to higher interest and sales, as the ads resonate more with their intended audience.

Maximizing Reach through Geographic Targeting

Geographic targeting helps advertisers show ads to users in specific locations. This is useful for businesses with physical stores or services tied to certain areas.

For example, a local restaurant can target ads to people living within a 10-mile radius.

Advantages

  • Reaches local customers
  • Reduces wasted ad spend
  • Enhances marketing efficiency

By focusing on geographic areas, advertisers can attract nearby customers, making their campaigns more effective.